FAQs
What is the typical delivery time?
Orders are processed in 2-3 business days, with delivery taking 5-10 business days. Tracking details will be sent once shipped.
Do you offer free shipping?
Yes, free shipping is available for all orders to the USA, Australia, and the UK.
How can I track my order?
You will receive a tracking number via email within 5-7 business days after your order is shipped. Use it to monitor your package’s progress.
What is your return policy?
Returns and exchanges are accepted within 30 days of delivery for items in original condition with tags. Visit our Returns Policy for details.
What should I do if I have an issue with my order?
If you experience any issues with your order—such as delays, incorrect items, or damaged products—please fill out the contact form. Our team will assist you promptly.
Can I change or cancel my order?
Contact us within 24 hours of placing your order to request changes or cancellations.
Do I need to check the size chart?
Yes, you must check the specific size chart on each product page to ensure the best fit.
What should I do if I entered the wrong shipping address?
Contact us immediately at info@y2kzone.com. We’ll do our best to update the address if your order hasn’t been shipped yet.
Contact Us:
Business Name: Y2K Zone®
Address: 33 N Gould St, Sheridan, WY 82801, USA
E-mail: info@y2kzone.com
Contact Form: https://y2kzone.com/pages/contact
Phone Number: +1 210-762-4972
Registered Under: Vanguard Edge LLC
Company Number: 001546690
Customer Service Hours: Monday to Friday, 9 AM - 6 PM EST
